We are extremely happy with our pool
Our pool was recently completed by Ronnie, it turned out better than what we expected which was a real positive given the big investment we were making in a pool. During the process we dealt with Ronnie who was always comfortable to deal with because of his open honest communication, delivery on promises and being available to answer questions 24/7. We were able to picture what were getting at the outset and that is exactly what we got (with a few addition surprises like a better expected water feature, small ledges added in the deep end of the pool that my 3 & 6 year olds spend most of the time swimming between, excellent colour co-ordination, help in maintaining pool post construction, etc.) all within 26 days from breaking ground with no issues and nothing negative to say. At the outset we were a little disappointed with the initial responsiveness of other pool companies who took days to respond to quote requests, negative reviews, longer than expected completion dates, large upfront deposits and having to deal with salesmen as opposed to the owner of the company. We are extremely happy with our pool and would not change anything – for me the most important decision was selecting the right pool builder. Good luck with your pool – I highly recommend Tropical Pools.